PRIVACY STATEMENT
The London Gallery
Loft Studio, 4a High Street
Sandown, Isle of Wight
PO36 8DA
Email: [email protected] (mailto:[email protected])
Section 1 – Information We Collect
When you make a purchase from our store, we collect personal information, including your name, address, and email address, as part of the buying process. Additionally, when you browse our store, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.
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Section 2 – Consent
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collection and use of that information for that specific reason only. If we request your personal information for a secondary reason, such as marketing, we will either ask for your expressed consent or provide an option to decline.
How can I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at [email protected] (mailto:[email protected]).
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Section 3 – Disclosure of Information
We may disclose your personal information if required by law or if you violate our Terms of Service.
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Section 4 – Shopify
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure data storage and databases, protected by a firewall.
Payment Information:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data securely. This data is encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council.
For more information, you may want to review Shopify’s Terms of Service or Privacy Statement.
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Section 5 – Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we provide for your purchase-related transactions.
We recommend reviewing their privacy policies to understand how your personal information will be handled. Keep in mind that certain providers may be located in or have facilities in a different jurisdiction than you or us. Therefore, if you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider is located.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
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Section 6 – Security of Your Information
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet is entirely secure, we adhere to PCI-DSS requirements and implement generally accepted industry standards.
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Section 7 – Cookies
This website uses cookies to enhance your experience. Here’s a list of cookies we use:
– _session_id: A unique token used for session management.
– _shopify_visit: No data held; persistent for 30 minutes from the last visit; used to track visits.
– _shopify_uniq: No data held; expires at midnight of the next day; counts visits by a single customer.
– cart: A unique token; persistent for 2 weeks; stores information about your cart contents.
– _secure_session_id: A unique token for session management.
– storefront_digest: A unique token; indefinite; used to determine access for password-protected shops.
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Section 8 – Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent for any minor dependents to use this site.
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Section 9 – Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make substantial changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
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Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or seek more information, please contact our Privacy Compliance Officer at [email protected] (mailto:[email protected]) or by mail at:
The London Gallery
Loft Studio, 4a High Street
Sandown, Isle of Wight
PO36 8DA
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